Our mission is to enhance the provision of rural human service and general public transportation in the Polk County Community.  We are committed to develop an efficient, safe, reliable and convenient rural public transportation program that the Polk County Community can afford with mobility choices and the opportunity to improve their quality of life. We operate, coordinate and dispatch county wide public transportation system.  PCTA partners with Polk Vocational Center, Meeting Place, non-profits, businesses, groups and individuals. Polk County Transportation Authority is free to all residents over 60, however, we do ask for voluntary donations to help supplement costs.  There is a minimal user fee for all other residents.   

Important Information

We currently travel bi-monthly to Hendersonville for a shopping outing. We go on the 1st and 3rd Tuesday of each month. Give our office a call for more information. To schedule an appointment for in-county transportation please call our office two (2) full business days before your appointment. For out-of-county transportation we require five (5) full business days in advance.  Thank you and “Come Ride With Us.”

Complaint Form

No Shows and Cancellations

PCTA Passenger Rules and Procedures

Requirements of Passengers

Contact Information

County Annex Gibson and Ward St
Columbus, NC 28722
PO Box 308
8:00-4:30 Mon-Fri
(828) 894-8203